Phoenix Store #240 - Brake Masters Auto Repair Shops (2024)

Brake Masters Phoenix

Based on 23 reviews

See all reviewsWrite a review

Brake Masters #240

Based on 49 reviews

See all reviewsWrite a review

Friendly shiny new building, fast & didn't try to talk me into a bunch of things I didn't need.

Bob Terwilliger

1717816471

Top-notch service.My vehicle had warning signals and making weird noises -- I was apprehensive to drive to a repair shop. I initially called my dealership and they advised me to get the car towed in. I called this Brake Masters location and spoke with Jesus.He offered to pick up my vehicle to run diagnostics! He then called back in a few hours with the cause for the issue, their fix for it, as well as the cost. Additionally, he offered to run their complimentary check-up since my car was already in their shop. Once everything was done, he called and offered to pick me up (I was planning to walk in this AZ heat!).Unparalleled service. Very happy with how everything was handled. This place is HIGHLY recommended! Thank you!

Roselle Ryan

1716423928

Armando and Jesus were fantastic! I came in with a cooling fan issue and after about 20 minutes, they gave me a quote. 3 hours later, I was back on the road. Glad I came here. Will definitely be returning!!

gregory wohar

1715729260

They have great customer service but unfortunately I took my car there for repairs I spent $3700 but my car still makes weird noises until today.

Shayan Rana

1715688388

Matthew Ferguson

1714598932

This place is a hidden gem, and it's a new location. Armando, the store manager, went above and beyond to help me with my brakes. The brakes were making some sounds after I got them replaced, so Armando personally checked them himself and put in different brakes. Armando went out of his way to help me, I'm blown away from the service that he provided me. I've gotten my oil changes and alignment done there. I highly recommend this place!

Hans Lee

1714514747

Great place - super busy must make an appointment. Prices were fair and they offer nice coupons to save money

David Prestia

1712155616

I've visited this new location 3 times, to be welcomed in by the Store Manager Armando. The service has been simply outstanding consistently every single time. I'm greeted with a smile, positive attitude, and a genuine willingness to help no matter what my need is. I did have an issue the third time I visited after service, and Armando asked no questions and took care of it with no problem. I manage a local large bank and I know how clients can be and having patience to treat clients with respect has become a lost art. This establishment has a great one in Armando along with the team he's assembled. You're now officially a staple in the South Mountain community. I will continue to recommend others and take my vehicles there. Big O, Firestone, and others can't come close to the service this specific Brake Masters provides at 24th St. & Baseline.They own their work and it seems to be of the highest quality. Great job team! - Javiel

Javiel Leon

1710630343

Great experiences in all my oil changes. They always let me know what needs replacement and fixing, but no high pressure sales.

Gabe Muñoz

1708661868

Was nice, they have knowledge of vehicles.

Roberta Slim

1708559443