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Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
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What isn't working?
Please let us know what issue you are experiencing with Optimum:
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In the last three months, how would you rate Optimum?
1.98 out of 5 19,927 ratings
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Problems in the last 24 hours in College Station, Texas
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in College Station and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Optimum users through our website.
Internet (55%)
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TV (19%)
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Wi-fi (12%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (3%)
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Live Outage Map Near College Station, Brazos County, Texas
The most recent Optimum outage reports came from the following cities:College Station.
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| City | Problem Type | Report Time |
|---|---|---|
 College Station | Phone | |
| College Station | Internet | |
| College Station | Total Blackout | |
| College Station | Total Blackout | |
| College Station | Internet | |
| Bryan | Phone |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Optimum Issues Reports Near College Station, Texas
Latest outage, problems and issue reports in College Station and nearby locations:
- Jesse James (@rollinsw0llen) reported fromBryan, Texas
@OptimumHelp It asks for my login then takes me to the dashboard. The mail icon goes away once logged in on the internet tab
- PamAnn (@PamelaAPraesel) reported fromBryan, Texas
@OptimumHelp wifi is down in Bryan Tx. Is anyone working on it?
- Jesse James (@rollinsw0llen) reported fromBryan, Texas
@OptimumHelp It ask for his password. I went through the link and tried optimum imap & pop settings. Also the suddenlink imap/pop settings. Still can't login as it fails the test
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
- benbole (@BenBole) reported
@JimDavisMTG @optimum @optimumbusiness dont understand how its legal for them to offer a service, get paid for what was offered, and then not perform the service
- Rickus (@DevRickus) reported
@OptimumHelp But you aren't going to help. You're going to tell me to do what I already did. Helping would be fixing your dog **** service so people can actually get what they pay for and not have to constantly reset their modems. That's not a solution.
- Talia Eva Shirazi (@SherazTalia) reported
@OptimumHelp How dare you charge me nearly $100 for just internet service.
- Mindy Bartley (@SQUAD_4th) reported
Loyal customer for years. Repeatedly asked to speak to supervisor & denied.I asked for employee's # & said they don't have them?!? I simply need internet to work as instructional coach to serve teachers @optimum! Why aren't we putting customers first by finishing the job...sigh!
- Eric Bintner (@EricBintner) reported
@OptimumHelp I would prefer if you didn’t use language that blames me. I just want to call for help and have a representative be able to help. Of course not threatening to double my bill annually would be the correct response.
- Mark (@NAVYCPO_RET) reported
@OptimumHelp How about cable & internet service in Buckhannon WV?
- melissa (@melissa05765529) reported
@optimum we lost complete service 3 days ago and are being told we have to wait another 5 days before someone can come to check out the situation. With all of the money we pay for your service how is this acceptable???
- Harry Moran (@Montani42) reported
@optimumhelp My internet speed test is showing around 200mbs when I am paying for 400Mbs. I had good service for about 12 months before the recent work in our neighborhood for the last couple of weeks, by your technicians. I had speeds up to 420Mbs.
- Nitin Kotian (@kotiannitin) reported
@OptimumHelp intermittent internet issues since last few weeks in my area. Down 5-10mins daily. Several home owners have complained. Seems like underground wiring are old and needs to replaced across the community. Suggest switch to fiber for better reliability and performance.
- Mark (@NAVYCPO_RET) reported
Sitting through another outage from @optimum.This is getting old, fast.@HughesNet is looking pretty good
