Copart - West Palm Beach - 131 Reviews - Auto auction (2024)

I’ve bought a few cars here and never had issues, but recently when I try to go and view a car they make up excuses and say I can’t because I’m not a dealer… literally no one is ever viewing cars at this location… anytime I come here I’m the only person viewing a car… I always get let in because I show Proof I was let in before but they try to make up rules and not let you in but you just need to not agree with them and tell them you can go in with your basic membership and they end up letting you in. Very lazy and slow seems like no one cares or wants to be there which is sad some people are spending 10-100k buying cars and the staff are careless….Definitely had issues with cars here I bought a car that “ran and drove” but didn’t. I’d be cautious with the cars you buy from here…. Other than that the main issues I’ve had with this location is staff feel entitled to make up rules to not let you see cars but it’s illegal. Paying for a copart basic membership gives you the option to always view a car at any location.

The staff at this facility in W.P.B. Fl. have treated me very professionally in my 2 visits to this facility. Thumbs up Great job....

I bought 2 cars from this location. One about 7-8 years ago. It was a 2007 BMW 328i. The car was front ended, and they did not remove the radiator and condenser but removed the front bumper, radiator support and headlights. From the photos you would never think that the accident affected the engine. But the photos were very very misleading. The engine had an undercarriage damage, the engine was smash on the bottom and it was done, you could see the timing chain was broken. They should have removed the radiator and condenser to show the damage, but they left them on purpose there to hide the real damage. The listing stated: Run and Drive what a joke. There is no way a car can run with a broken timing chain. I received it and told them that the vehicle does not start, and there is no way it did start at the auction, they told me: Sold As-Is and hung up. Very very rude service. After that, I stopped buying. About a month ago, I bought a vehicle for my friend from the same West Palm Beach Copart location, a 2004 BMW 325i with a very light damage, and again, was I wrong. The photos were misleading. Whoever took the photos did a great job to hide the real damage. The car ran over something and that something hit the car so hard, that the radiator and condenser pushed the ac compressor and broke it, when the compressor broke, it also broke the bracket attaching the compressor to the block, so the block now has a damage that cannot be repaired. Now, I need to buy a new engine. The side damage that you see in the photo is the only photo was taken, they shouldve taken a close up photo of the damage, but they didnt. When I received the vehicle, I was very disappointed. Mike called me a week after my purchase and asked me about my buying experience, I told him everything and he refused to help.Oh, the side airbag was also blown, (PASSENGER SIDE CURTAIN AIRBAG FROM THE FRONT RIGHT IMPACT) and in the photos you could NOT see that it was blown, because once again whoever took the photos is doing his/her best to benefit the insurance companies and copart.I would avoid this location.EDIT on January 3rd, 2018. Here are some better photos of the undisclosed damage. If they would have taken close up shots like I did, I would never have purchased this vehicle.

They don’t describe your vehicles damaged and make a mistake on the title which cost a lot of time and money to restore it

Honestly the rudest business you could have ever deal with, they are perfectly fine falsely advertising cars and sell them to you. My car was a clean title car with complete rusted frame that would have killed me if I was to drive it had my mechanic not be working on it to fix a $550 alternator repair that I was very mad about but just dealt with it but after what they did by clearly trying to cover it up with spray paint!!! Like this is against even multiple statuses of Florida law that I don’t wanna have to take them to court because it’s for such an inexpensive car hoping they will make it right so everyone can end this headache that so easily could have costed me my life and they have no care it’s very sad…

Horrible places to pick up cars , never had appointment , definitely nothing better than IAAI

Scamers site west palm, had basic membership, in miami allow to preview vehicle but on this site west palm you cant preview because you need to come with dealer how to come with dealer if he bid online and is located in california scammer called customer service online they said you should be allow on Premises I dont know whats going on with yhem i guessed they lost their mind they advised me to register online kiosk I register online gor preview I saw in queue and it showed completed nobody came to me to assist be careful they are scammer complain to bussiness burreau

This is crazy came all way from Miami to this location for preview vehicle with advanced membership they dont allow only dealer license I told them yes I cant bid but I can preview I am not going to bid ,my licensed dealer will bid she replied no only dealer allow , on their website so called manager We invite you to stop by anytime Monday through Friday between 8:00 a.m. and 5:00 p.m. to preview vehicles in person, meet our friendly Copart team bul....t. There the said florida law doesnt allow there is no florida law that is telling me not to preview vehicle gogle need to allow 0 review I would place 0 review happily

Better clear your car before it heads to this place they don’t care about your personal belongings after you total your car they ripped my license off to the point I couldn’t even re use it

Worst place ever they stole all my personal belongings from my car unbelievable.